Proudly Australian Owned and Operating for over 55 years

Q&A

WW Souvenirs Gifts and Homewares are often asked similar questions about our souvenir, gift and homeware products, so we have collected the most commonly asked questions below. If you don’t find the answer to your question, please feel free to call us on (07) 32675584 or use Live Chat by simply clicking on the friendly face at the bottom left hand corner of your screen and type in your question. She will answer you as soon as possible during business hours. The other option is click on the following link - contact us.

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We are a wholesale only company and therefore don't allow members of the public to browse our product ranges, see our wholesale pricing or place orders.

It's easy; just click Request Assess (Top right hand side of Our Products page) complete your details. Once we have reviewed your application, we'll be in touch with your WW Souvenirs login details.

Step 1. Simply go to LOGIN and then login using your Customer Code.

Step 2. Click Next then Click Forgot Password.

Step 3: Enter your registered email address.

Step 4: Your Password will be then promptly emailed to you.

Our prices are wholesale prices and do not include GST.

We aim to dispatch your order within 2-3 working days.

Our minimum order value is $300.00 plus GST.

You will see the quantity that is available displayed below each product.

Your customer code is located on your invoice/statement. If you forget your customer code please contact one of our friendly staff and they will happily assist you. Or alternatively you are able to use live chat and one of our friendly staff will assist you during working hours as soon as possible.

If you know the product code you can then use the search bar by typing in the code or description of the item e.g. boomerang. If you are still unable to locate the product please don't hesitate to phone one of our friendly staff on 07 3267 5584 and they will happily help. Or alternatively, you are able to use our Live Chat facility and one of our friendly staff will assist you.

WW Souvenirs Gifts and Homewares are the proud holders of the Australian Made symbol. All the Australian Made products have the Australian Made Logo clearly visible on our photographs

All our Colin Jones Dreaming Collection and Jedess Hudson indigenous product ranges receive regular royalty payments that benefit the artist, their family and communities.

To use Live Chat simply click on the friendly face at the bottom left hand corner of your screen and type in your question. She will answer you as soon as possible during business hours.